Privacy Policy

Who we are

Our website address is: https://wood-moor.com.

Your privacy

At Wood Moor, we are committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, share, and protect your personal information.

Information We Collect:

  • Personal Information: When you make a purchase, sign up for our newsletter, or interact with our website, we may collect personal information such as your name, email address, postal address, and phone number.
  • Payment Information: If you make a purchase on our website, we collect payment information, such as credit card details, through our secure payment gateway provided by Stripe. We do not store your payment information on our servers.
  • Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, and browsing behavior, to improve our website’s functionality and user experience.

How We Use Your Information:

  • Processing Orders: We use the information you provide to process and fulfill your orders, including shipping products to your address and contacting you about your order status.
  • Communication: If you sign up for our newsletter or provide your contact information, we may send you promotional emails about our products, special offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.
  • Analytics: We use Google Analytics to analyze website traffic and user behavior to understand how visitors interact with our website and improve its performance and usability.

Sharing Your Information:

  • We may share your personal information with third-party service providers, such as shipping carriers and payment processors, to fulfill your orders and provide services on our behalf. These third parties are obligated to protect your information and only use it for the purposes we specify.
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content and advertisements. By using our website, you consent to the use of cookies in accordance with this policy.

  • What are Cookies: Cookies are small text files stored on your computer or mobile device when you visit a website. They help us analyze website traffic, remember your preferences, and customize your browsing experience.
  • Types of Cookies: We use both session cookies, which are temporary and deleted when you close your browser, and persistent cookies, which remain on your device until you delete them or they expire.
  • Third-Party Cookies: We may also use third-party cookies from service providers such as Google Analytics and Stripe to analyse website traffic, track user interactions, and process payments.
  • Cookie Settings: You can manage your cookie preferences and opt out of certain types of cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of our website.

Changes to This Policy

We reserve the right to update or modify this privacy and cookie policy at any time. We will post the revised policy on our website with the date of the last update. Your continued use of our website signifies your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy and cookie policy, or if you would like to exercise your rights regarding your personal information, please contact us at contact@wood-moor.com.

Cookies

At Wood & Moor, our website utilizes cookies to enhance your browsing experience and personalize content tailored to your preferences. By continuing to explore our site, you consent to the use of cookies in line with this policy.

  • About Cookies: Cookies are small snippets of data stored on your device when you visit our website. They help us analyze site traffic, remember your preferences, and deliver a seamless browsing experience.
  • Types of Cookies: We use both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period.
  • Third-Party Cookies: In addition to our own cookies, we may also employ third-party cookies from providers like Google Analytics to gather insights into website usage and performance.
  • Cookie Preferences: You have the option to manage your cookie preferences and opt out of certain types of cookies through your browser settings. However, please note that disabling cookies may impact the functionality of our website.

Last Updated: 6th March 2024